Terms of Service

The List Wellness, LLC – Terms of Service
Last Updated: September 1, 2025

These Terms of Service (“Terms”) govern your access to and use of the website, content, applications, and services provided by The List (“The List,” “we,” “us,” or “our”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

Overview of Services

The List is a curated wellness matching, membership, and editorial platform. We provide personalized recommendations, introductions, and access to independent wellness providers based on information you voluntarily share with us.

The List does not provide medical care, diagnosis, treatment, or clinical services of any kind.

Eligibility

You must be at least 18 years old to use our Services. By using the Services, you represent that you meet this requirement.

Nature of the Relationship

The List acts as a matching and referral platform only. Any relationship formed between you and a wellness provider is solely between you and that provider. Providers operate independently and are not employees, agents, or representatives of The List.

Memberships & Billing

Certain Services may be offered through recurring memberships. By purchasing a membership, you authorize recurring billing according to the plan selected.

Memberships may be cancelled at any time prior to the next billing cycle. Cancellation stops future billing but does not result in refunds for the current billing period. Access remains active through the end of the paid cycle.

1:1 Matching Services

Personalized matching or concierge services involve individualized preparation and time investment. Availability may be limited.

By purchasing a 1:1 service, you acknowledge that:

  • Matches are based on information you provide and provider availability

  • Outcomes and compatibility are not guaranteed

  • Provider fit is subjective

Payments

Fees for paid Services are disclosed at the time of purchase. Payment is required in full prior to delivery of Services and is processed through secure third-party payment processors. The List does not store payment card details.

Refunds & Cancellations

Refund and cancellation terms are governed by our Refund & Cancellation Policy, which is incorporated by reference into these Terms.

User Conduct

You agree not to misuse the Services. Prohibited activities include, but are not limited to:

  • Harassing or abusing providers or members

  • Attempting to scrape, copy, or resell directory data

  • Uploading false or misleading information

  • Attempting to disrupt or gain unauthorized access to the platform

We reserve the right to suspend or terminate access for violations.

No Medical Advice

All information, editorial content, recommendations, and communications are for informational and educational purposes only. The List does not diagnose medical or mental health conditions or replace licensed professional advice. You are responsible for your own healthcare decisions.

Third-Party Platforms & Links

Our Services may contain links to or integrations with third-party platforms. We are not responsible for the content, policies, or practices of external services.

Platform Availability

We strive to maintain consistent access but do not guarantee uninterrupted availability. Features, content, or Services may change or be discontinued at any time without notice.

Intellectual Property

All branding, content, graphics, and editorial materials on The List website are the property of The List and may not be copied, reproduced, or distributed without written permission.

Limitation of Liability

To the fullest extent permitted by law, The List shall not be liable for any indirect, incidental, consequential, or special damages arising from use of the Services or interactions with third-party providers. Use of the Services is at your own risk.

Indemnification

You agree to indemnify and hold harmless The List from any claims, damages, or expenses arising from your use of the Services or interactions with providers.

Termination

We reserve the right to refuse or discontinue Services to anyone at our discretion, including for misuse or violation of these Terms.

Changes to These Terms

We may update these Terms periodically. Continued use of the Services after updates constitutes acceptance of the revised Terms.

Governing Law

These Terms are governed by the laws of the state in which The List operates.

Contact

If you have questions about these Terms, please contact us at:

Email: olivia@thelistwellness.com